Privacy Policy
This Privacy Policy outlines how the personal information from users who access our website at www.drtaragoddard.co.uk (the "Site") or otherwise share personal information is collected, used and protected by Dr. Tara Goddard.
The responsible authority for data protection under the General Data Protection Regulation (GDPR) (EU 2016/679) and other applicable data protection laws is:
Dr. Tara Goddard
Elm Grove
Hayling Island
Hampshire
PO11 9EF
United Kingdom
Email: [email protected]
Your Rights Under GDPR
As a user, you have the right to:
If you wish to exercise any of these rights, please contact our Data Protection Officer (DPO) at [email protected].
Retention of Data
We retain personal information only as long as necessary to:
Once data is no longer needed, we securely delete or anonymise it.
Legal Basis for Processing Data
We collect and process personal data based on the following legal grounds:
By using our Site, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
What Information Do We Collect?
We collect two types of information:
1. Non-Personal Information
This includes anonymous data such as:
2. Personal Information
This includes:
How We Collect Your Information
We collect information:
How We Use Your Information
We use your information to:
We do not sell or rent personal data to third parties.
Data Sharing & Third-Party Services
We work with trusted third-party providers for essential business functions, including:
All third-party providers comply with GDPR and data security standards.
Analytics & Site Tracking
We use Google Analytics to monitor general website performance, such as which pages are most visited. This data is anonymous and does not include personal identifiers.
We do not track IP addresses, store user browsing history, or collect data for personalised tracking.
Cookies & Tracking Technologies
Our Site uses cookies to improve functionality. By using our Site, you agree to the use of cookies, including:
You can disable cookies via your browser settings, but this may impact site functionality.
International Data Transfers
Some third-party service providers may be based outside the UK/EU. If data is transferred internationally, we ensure:
Marketing & Communications
If you opt into marketing communications, we may send:
You can unsubscribe at any time using the link in our emails or by contacting us.
Data Security
We use industry-standard security measures to protect your data, including:
If you suspect a data breach, contact us immediately at [email protected].
Third-Party Websites
Our Site may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
How to Contact Us
For any data protection inquiries, please contact our Data Protection Officer (DPO) at:
Email: [email protected]
Phone: 07984 546223
If you have concerns, you can also contact the UK Information Commissioner’s Office (ICO) or your local data protection authority.
Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on our Site, and the latest revision date will be displayed.
Last Updated:20/02/2025
The responsible authority for data protection under the General Data Protection Regulation (GDPR) (EU 2016/679) and other applicable data protection laws is:
Dr. Tara Goddard
Elm Grove
Hayling Island
Hampshire
PO11 9EF
United Kingdom
Email: [email protected]
Your Rights Under GDPR
As a user, you have the right to:
- Access the personal information we hold about you
- Request a copy of your personal information in a structured, machine-readable format
- Request corrections to inaccurate or incomplete information
- Request erasure of your personal data ("right to be forgotten")
- Object to processing of your personal data in certain circumstances
- Request restriction of processing under certain conditions
- Lodge a complaint with a data protection authority if you believe your rights have been violated
If you wish to exercise any of these rights, please contact our Data Protection Officer (DPO) at [email protected].
Retention of Data
We retain personal information only as long as necessary to:
- Provide our coaching services
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
Once data is no longer needed, we securely delete or anonymise it.
Legal Basis for Processing Data
We collect and process personal data based on the following legal grounds:
- Contractual necessity – To provide coaching services to you
- Legitimate interests – To manage and improve our business operations
- Legal compliance – To meet legal and regulatory obligations
- Consent – Where applicable, for email marketing or other voluntary interactions
By using our Site, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
What Information Do We Collect?
We collect two types of information:
1. Non-Personal Information
This includes anonymous data such as:
- Browser type and version
- Operating system
- Pages visited on our Site
- General website usage statistics (no personally identifiable data is collected)
2. Personal Information
This includes:
- Contact details: Name, email address, phone number, physical address
- Coaching information: Notes from coaching sessions, goals, and progress
- Payment information: Processed securely by third-party providers (we do not store full payment details)
- Marketing preferences: If you subscribe to our emails, we store your consent and preferences
How We Collect Your Information
We collect information:
- When you voluntarily provide it (e.g., booking a coaching session, subscribing to emails)
- When you use our Site (e.g., cookies for basic functionality)
- From third-party service providers (e.g., email marketing tools, payment processors)
How We Use Your Information
We use your information to:
- Provide coaching services and respond to inquiries
- Improve our services and website functionality
- Send coaching-related updates and content (if you opt in)
- Ensure compliance with legal obligations
We do not sell or rent personal data to third parties.
Data Sharing & Third-Party Services
We work with trusted third-party providers for essential business functions, including:
- Website hosting and security – Hosted by IONOS which provides infrastructure for our Site. IONOS may process limited technical data to ensure website functionality.
- Email marketing – Managed via ActiveCampaign, which stores and manages email subscriptions and marketing communications. You can unsubscribe at any time.
- Payment processing – Payments are securely processed by Stripe and GoCardless. We do not store your full payment details; all transactions are handled through their secure systems.
All third-party providers comply with GDPR and data security standards.
Analytics & Site Tracking
We use Google Analytics to monitor general website performance, such as which pages are most visited. This data is anonymous and does not include personal identifiers.
We do not track IP addresses, store user browsing history, or collect data for personalised tracking.
Cookies & Tracking Technologies
Our Site uses cookies to improve functionality. By using our Site, you agree to the use of cookies, including:
- Essential cookies – Required for the Site to function properly
- Performance cookies – Help us understand overall website usage (anonymous)
- Marketing cookies – Only used if you opt into email marketing
You can disable cookies via your browser settings, but this may impact site functionality.
International Data Transfers
Some third-party service providers may be based outside the UK/EU. If data is transferred internationally, we ensure:
- Transfers only occur to countries with adequate data protection laws
- Providers sign Standard Contractual Clauses (SCCs) for data security
Marketing & Communications
If you opt into marketing communications, we may send:
- Coaching insights and resources
- Special offers and event invitations
- Updates about our services
You can unsubscribe at any time using the link in our emails or by contacting us.
Data Security
We use industry-standard security measures to protect your data, including:
- Encrypted data storage
- Secure third-party providers
- Restricted access to sensitive information
If you suspect a data breach, contact us immediately at [email protected].
Third-Party Websites
Our Site may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
How to Contact Us
For any data protection inquiries, please contact our Data Protection Officer (DPO) at:
Email: [email protected]
Phone: 07984 546223
If you have concerns, you can also contact the UK Information Commissioner’s Office (ICO) or your local data protection authority.
Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on our Site, and the latest revision date will be displayed.
Last Updated:20/02/2025
